Set up a civic innovation lab to drive innovation in collaborative technologies. Use open data and open platforms to mobilise collective knowledge. Take human behaviour as seriously as technology. Invest in smart people, not just smart technology. Spread the potential of collaborative technologies to all parts of society. – See more at: https://www.nesta.org.uk/publications/rethinking-smart-cities-ground#sthash.yD6Im3oT.dpuf